Welcome to Sarte Traders, a SEBI Registered Stock Market Institute operated by Mirza Arbaaz Baig (SEBI Registration No: INH000024444). This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit our website, enroll in our courses, or interact with our services.
By accessing our website or enrolling in any of our batches — online or offline — you agree to the terms described in this Privacy Policy. If you do not agree, please discontinue use of our services.
At Sarte Traders, we are committed to protecting your personal data. We collect only what is necessary, store it securely, and never sell your information to third parties. Your trust is the foundation of our relationship.
This policy applies to all three of our branch locations (Mumbai, Navi Mumbai, and Panvel), our online classes, our website, and all digital communications including WhatsApp, email, and Telegram groups.
We collect information to provide you with the best learning experience and to communicate with you about our courses, batches, and market updates. Below is a detailed breakdown of the data we collect:
| Data Type | Examples | How Collected |
|---|---|---|
| Identity Information | Full name, profile photo (if shared) | Enrollment form, WhatsApp |
| Contact Information | Phone number, email address, WhatsApp number | Enrollment form, direct contact |
| Location Information | City, preferred branch (Mumbai / Navi Mumbai / Panvel) | Enrollment form |
| Educational Details | Experience level in trading, course preferences | Enrollment form, course intake |
| Payment Information | Transaction ID, payment confirmation (not card details) | Payment gateway receipts |
| Usage Data | Pages visited, time spent, browser type, IP address | Automatically via cookies |
| Communication Data | Messages sent via WhatsApp, email, or contact form | Direct communication |
We do not collect your Demat account credentials, trading account passwords, bank account numbers, Aadhaar card numbers, PAN card numbers, or any sensitive financial account details. We will never ask for this information.
The information we collect is used strictly for legitimate educational and business purposes. We use your data for the following reasons:
- Enrollment Processing: To confirm your registration in online or offline batches and allocate you to the correct course and branch.
- Communication: To send batch schedules, class links (Zoom/Meet), market updates, assignment feedback, and course material via WhatsApp, email, or Telegram.
- Customer Support: To respond to your queries, complaints, or requests related to our courses and services.
- Batch Management: To manage batch attendance, progress tracking, and certificate issuance upon course completion.
- Marketing (with consent): To send information about new courses, special batches, discounts, or educational content. You may opt out at any time.
- Legal Compliance: To comply with applicable laws, SEBI regulations, and to respond to lawful requests from authorities.
- Website Improvement: To analyze how users interact with our website and improve its performance and content.
Under the Information Technology Act, 2000 and the IT (Amendment) Act, 2008 of India, we process your data based on: (a) your consent at enrollment, (b) performance of our educational services contract, (c) our legitimate business interests, and (d) legal obligations.
We treat your personal information with strict confidentiality. We do not sell, rent, or trade your personal data to any third party for commercial purposes. However, we may share your data in the following limited circumstances:
| Who We Share With | Why | Safeguards |
|---|---|---|
| Payment Processors | To process fees and issue receipts (e.g., Razorpay, UPI platforms) | PCI-DSS compliant; only transaction metadata shared |
| Communication Tools | WhatsApp groups, Zoom, Google Meet for conducting classes | Only name and phone number used; governed by their own policies |
| Legal Authorities | When required by law, court order, or SEBI regulatory requirement | Disclosed only to the minimum extent required |
| Internal Staff | Our trainers and support staff who need your info to deliver services | Bound by confidentiality agreements; need-to-know basis only |
We will never sell your contact details to advertisers, share your information with other stock market institutes or competitors, or use your data for any purpose not described in this policy without your explicit consent.
We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, loss, misuse, or disclosure.
- Secure Storage: Student enrollment data is stored on password-protected systems with restricted staff access.
- Communication Security: We use end-to-end encrypted channels (WhatsApp) for student communication wherever possible.
- Access Controls: Only authorized Sarte Traders staff can access student personal data, on a need-to-know basis.
- No Public Sharing: We do not share student names, contact details, or performance data on public platforms without explicit written consent.
- Data Minimization: We collect only the minimum data required to deliver our services effectively.
We retain your personal data for as long as you are an active student or for a period of 3 years after your last interaction with Sarte Traders, whichever is longer. After this period, data is securely deleted or anonymized. Certificate records may be retained longer for verification purposes.
While we take all reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. In the unlikely event of a data breach that affects your rights, we will notify you as required under applicable law.
Our website uses cookies and similar tracking technologies to enhance your browsing experience and understand how visitors interact with our site. Cookies are small text files stored on your device.
You can control or delete cookies through your browser settings at any time. Disabling essential cookies may affect website functionality. For more information on cookies, visit www.allaboutcookies.org.
As a student or visitor, you have the following rights regarding your personal data. To exercise any of these rights, contact us at +91 79000 52334. We will respond within 30 days.
To stop receiving promotional messages, WhatsApp broadcasts, or email newsletters from Sarte Traders, simply send "STOP" on WhatsApp to +91 79000 52334 or reply UNSUBSCRIBE to any email. We will action your request within 7 business days.
Sarte Traders operates under the regulatory framework of the Securities and Exchange Board of India (SEBI). Our head trainer, Mirza Arbaaz Baig, is a SEBI Registered Research Analyst (Registration No: INH000024444).
Investment in securities markets is subject to market risks. Read all scheme related documents carefully before investing. Past performance is not an indicator of future returns. Sarte Traders provides education about the stock market and does not guarantee profits or recommend specific securities for investment to the general public through this platform.
- All research and educational content provided by Sarte Traders is for educational purposes only and shall not be construed as investment advice.
- As a SEBI Registered Research Analyst, Mirza Arbaaz Baig complies with the SEBI (Research Analysts) Regulations, 2014.
- Any research reports or recommendations are subject to disclosures as required under SEBI regulations.
- Students are encouraged to conduct their own due diligence before making any investment decisions.
- Sarte Traders is not responsible for any financial losses arising from trading decisions made by students based on educational content.
For grievances related to SEBI-regulated activities, you may contact SEBI at www.sebi.gov.in or call the SEBI helpline at 1800 266 7575.
Sarte Traders' courses and services are intended for adults aged 18 years and above. Our services are designed for individuals who are legally permitted to open trading accounts and engage in financial markets in India.
We do not knowingly collect personal data from persons under the age of 18. If we become aware that we have inadvertently collected data from a minor, we will delete that information promptly. If you believe a minor has submitted information to us, please contact us immediately at +91 79000 52334.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page.
- Send a notification to enrolled students via WhatsApp or email for significant changes.
- Post a prominent notice on our website homepage for at least 30 days.
Your continued use of our services after the effective date of the updated policy constitutes your acceptance of the changes. We encourage you to review this page periodically.
Version 1.0 — Effective January 2023 (Initial policy)
Version 2.0 — Effective January 2024 (Updated to include branch locations, SEBI compliance section, and enhanced data rights)
If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your personal data, please reach out to us through any of the following channels. We are committed to resolving your concerns promptly.
| Contact Method | Details | Response Time |
|---|---|---|
| Data Controller | Mirza Arbaaz Baig, SEBI Reg. No: INH000024444 | -- |
| Phone / WhatsApp | +91 79000 52334 | Within 24 hours |
| Mumbai Branch | Sarte Traders, Mumbai, Maharashtra 400001 | In-person: Mon-Sat 9AM-8PM |
| Navi Mumbai Branch | Sarte Traders, Navi Mumbai, Maharashtra 400703 | In-person: Mon-Sat 9AM-8PM |
| Panvel Branch | Sarte Traders, Panvel, Raigad, Maharashtra 410206 | In-person: Mon-Sat 9AM-8PM |
For formal data-related requests (access, deletion, correction), please contact us in writing via WhatsApp with the subject "DATA REQUEST" along with your full name and enrollment details. We will respond within 30 days as required by applicable law.